30-Day Money Back Guarantee (Less P&H). All returns are subject to return shipping costs that vary by shipping method used in the original order. If you decide to cancel an order that has been returned to us you will be responsible for the return shipping costs For return information, please call Customer Service line at 1-862-437-1111 extension 14 between the hours of 8:00 a.m. and 5:00 p.m. Monday through Friday EST.